Commercial Solutions

(VoIP) Voice over Internet Protocol

Convergence Communications has specialists on staff who understand the nuances of VoIP. Our team will review your current telecommunications environment and assist you in assessing if a VoIP system is right for your business. If a VoIP system is chosen, we can support you in selecting and installing your VoIP phone system.

Lower Cost

  • In general, phone service via VoIP costs less than equivalent service from traditional sources. There are also some cost savings due to using a single network to carry voice and data, especially when users have under-utilized network capacity.
  • VoIP is especially attractive for international calls. The only cost a user will incur is the cost for their Internet service, eliminating the international long-distance fees associated with traditional landline services.

Increased Functionality

  • VoIP facilitates some things that are difficult to impossible with traditional phone networks.
  • Incoming phone calls are automatically routed to your VoIP phone where-ever you plug it into the network. Take your VoIP phone with you on a trip, and anywhere you connect it to the Internet, you can receive your incoming calls. This allows you to have one phone number whether you are in a remote office, working from home, or on a trip.
  • Call center agents using VoIP phones can easily work from anywhere with a good Internet connection.
  • VoIP is used by companies to eliminate call charges between their offices by using their data network to carry inter-office calls.